Privacy Policy

Last Updated: February 2, 2026

Welcome to ClipCoin, the short video earning platform! This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the ClipCoin application (including its websites, mobile apps, and related services, collectively referred to as "ClipCoin" or the "Service").

Please read this Privacy Policy carefully before using ClipCoin. By using ClipCoin, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please do not use our services.

1. Data We Collect

To provide you with ClipCoin services, including short video viewing, content creation, and earnings features, we collect the following types of information:

1.1 Information You Provide

• Account Information: When you register for a ClipCoin account, we collect your phone number, email address, username, password, and profile information (such as avatar, nickname, biography).
• Content & Interactions: Videos you upload or create, comments, likes, shares, following lists, private messages, and any challenges or activities you participate in.
• Earnings & Payment Information: As core features of an earning platform, we collect your earnings data, withdrawal records, bank account or e-wallet information (for earnings distribution), tax information (where applicable), and your earnings preferences.
• Identity Verification Information: To comply with regulatory requirements and prevent fraud, we may collect identification documents (such as ID cards, passports) for account verification and earnings withdrawal verification.
• Contact Information: Contact details and communication records you provide to us.

1.2 Automatically Collected Information

• Usage Data: Your interactions with ClipCoin, including videos watched, viewing duration, interaction patterns, search queries, clickstream data, feature usage frequency, and earnings activities.
• Device Information: Your device type, operating system, unique device identifiers, mobile network information, IP address, time zone settings, advertising identifiers (such as IDFA, GAID), and device sensor data.
• Location Information: With your consent, we may collect precise or approximate location information to provide localized content recommendations and content that complies with regional regulations.
• Log Information: Server logs including your IP address, browser type, access times, page views, and crash reports.
• Earnings Activity Data: Detailed information about your earnings activities, including task completion, ad viewing records, friend invitation activities, and related behavioral data.

1.3 Information from Other Sources

• Third-Party Service Providers: Our payment processors, advertising networks, analytics providers, and security services provide information related to your use of ClipCoin.
• Public Sources: We may collect information from publicly available sources, such as public social media profiles, to verify user identities or prevent fraud.

2. How We Use Your Data

We use the information we collect for the following purposes to provide, maintain, and improve ClipCoin services:

2.1 Providing Core Services

• Create and manage your ClipCoin account and provide a personalized user experience.
• Process your earnings calculations, distributions, and withdrawal requests, including verifying your identity and payment information.
• Display short video content and recommend relevant content based on your interests, viewing history, and interactions.
• Enable social features such as following other users, commenting, liking, sharing, and private messaging.
• Provide creator tools to help you create, edit, and publish short video content.
• Manage and operate earnings activities, including task assignment, reward calculation, and distribution.

2.2 Personalization & Optimization

• Analyze your usage patterns to optimize content recommendation algorithms and improve content relevance.
• Optimize video playback quality and loading speed based on your device characteristics and network conditions.
• Personalize your earnings experience by recommending tasks and activities most suitable for you.
• Test new features, conduct product development and research to improve user experience.
• Measure advertising effectiveness and optimize ad delivery strategies to balance user experience and advertising revenue.

2.3 Security & Compliance

• Detect and prevent fraud, abuse, security risks, and other malicious activities.
• Protect the rights, property, and safety of ClipCoin, our users, and the public.
• Enforce our Terms of Service, Community Guidelines, and other policies.
• Comply with legal obligations and respond to law enforcement requests and legal processes.
• Verify user identities and prevent minors from accessing inappropriate content or earnings activities.

2.4 Communications & Marketing

• Send you service notifications, account updates, and policy change information.
• Provide customer support and respond to your inquiries and requests.
• With your consent, send marketing communications, product updates, and earnings opportunity information.
• Notify you about earnings status, withdrawal progress, and special reward opportunities.

2.5 Earnings & Payment Processing

• Calculate your earnings from activities such as watching videos, completing tasks, and inviting friends.
• Process your earnings withdrawal requests, verify payment information, and complete fund transfers.
• Generate earnings statements and tax documents (where applicable).
• Manage reward programs, promotional activities, and special earning opportunities.
• Prevent earnings fraud and ensure the fairness and security of the earnings system.

3. Legal Basis for Data Processing

We process your personal data in accordance with applicable laws and regulations. Our data processing activities are based on one or more of the following legal bases:

3.1 Contractual Necessity

Processing necessary to perform our contract with you (our Terms of Service), including:

• Providing ClipCoin's core features such as video playback, content upload, and social interaction.
• Processing your earnings calculations, distributions, and withdrawal requests.
• Maintaining your account and providing customer support.

3.2 Consent

Processing based on your explicit consent, including:

• Sending marketing communications and promotional information.
• Using precise location information for localized content recommendations.
• Using your data for personalized advertising.
• Sharing specific data with other platforms (with your explicit authorization).

You have the right to withdraw consent at any time, which does not affect the lawfulness of processing based on consent before its withdrawal.

3.3 Legitimate Interests

Processing based on legitimate interests of us or third parties, including:

• Improving and optimizing ClipCoin services and enhancing user experience.
• Preventing fraud, abuse, and security breaches.
• Conducting data analysis and research to improve our products.
• Protecting our legal rights and property.
• Operating and promoting our business.

We balance our interests against your rights and freedoms before processing.

3.4 Legal Obligations

Processing necessary to comply with legal obligations, including:

• Complying with tax and financial reporting requirements.
• Responding to valid requests from law enforcement agencies.
• Retaining transaction records to meet legal requirements.
• Ensuring earnings activities comply with relevant laws and regulations.

4. Data Storage & Retention

4.1 Data Storage Locations

Your personal data is primarily stored in data centers in Singapore. We also have support, engineering, content moderation, and other functional teams located worldwide to support ClipCoin services provided to you. We implement strict internal controls to limit data access to designated personnel only.

4.2 Data Retention Periods

We retain your personal data only for as long as necessary to achieve the purposes outlined in this policy, unless a longer retention period is required by law. Specific retention periods depend on the nature of the data and processing purposes:

• Account Data: Retained during your account's active period and for a period after deletion as required by law (typically 6-12 months).
• Earnings & Financial Data: Retained for at least 5-7 years as required by tax and financial regulations.
• Content Data: Videos and comments you upload may be retained in backup for a period after deletion for recovery purposes or to respond to legal requests.
• Usage Data: Analytics data typically retained for 2-3 years for service improvement and trend analysis.
• Marketing Data: Retained during the period your consent is valid or until you withdraw consent.

4.3 Data Deletion

When your personal data is no longer needed, we securely delete or anonymize it. If you wish to delete specific data or your entire account, please refer to Section 8 "Data Access & Management."

5. Data Security & Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

5.1 Security Measures

• Encryption: Use industry-standard encryption (such as TLS/SSL) for data in transit and encrypt sensitive data at rest (such as payment information).
• Access Controls: Strictly limit access to personal data to authorized employees who need to know and require them to comply with confidentiality obligations.
• Security Infrastructure: Maintain secure server environments with firewalls, intrusion detection systems, and malware protection.
• Regular Audits: Conduct regular security assessments, vulnerability scans, and penetration tests to ensure effectiveness of security measures.
• Employee Training: Train employees on privacy and security to ensure they understand the importance of protecting user data.

5.2 Special Protection for Earnings Data

Since ClipCoin involves earnings processing, we implement additional protections for financial and payment data:

• Use payment processors compliant with PCI DSS standards.
• Apply additional encryption and isolated storage for bank account and payment information.
• Implement multi-factor authentication and anomaly detection to prevent unauthorized earnings withdrawals.
• Regularly audit earnings calculation and payment processes to ensure accuracy and security.

5.3 Incident Response

While we strive to protect your data, no electronic transmission or storage method is 100% secure. In the event of a data security incident, we will:

• Promptly investigate the cause and take remedial measures.
• Notify regulatory authorities within legally required timeframes.
• Notify you promptly if the incident poses a high risk to your rights and freedoms.
• Provide guidance to help you take protective measures.

6. When We May Share or Transfer Your Data

We do not sell your personal data. We only share your data in the following circumstances:

6.1 Sharing with Service Providers

We share necessary information with service providers who help us operate ClipCoin, including:

• Payment Processors: Handle earnings withdrawals and payments (such as Stripe, Alipay, PayPal).
• Cloud Service Providers: Provide storage and computing infrastructure.
• Analytics Services: Help analyze service usage (such as Google Analytics).
• Customer Support Providers: Assist with user inquiries and issues.
• Content Moderation Services: Help detect and remove inappropriate content.
• Advertising Networks: Provide relevant advertising with your consent.

We contractually require service providers to protect your data and use it only for our specified purposes.

6.2 Legal Requirement Disclosures

We may disclose your information when:

• Responding to valid legal requests from law enforcement, courts, or government agencies.
• Complying with applicable laws, regulations, legal processes, or government requests.
• Protecting the rights, property, or safety of ClipCoin, our users, or the public.
• Investigating potential violations of Terms of Service or unlawful activities.
• As part of mergers, acquisitions, asset sales, or bankruptcy proceedings.

6.3 Sharing with Other Users

Due to ClipCoin's social nature, certain information is shared with other users:

• Your public profile (username, avatar, biography).
• Public video content and comments you upload.
• Your public interactions (such as likes, following lists).
• Your earnings achievements and leaderboard information (if you choose to make them public).

6.4 Business Transfers

If ClipCoin is involved in a merger, acquisition, asset sale, financing, or bankruptcy proceeding, your information may be transferred as a business asset. We will ensure the recipient complies with this Privacy Policy.

7. International Data Transfers

As we operate globally, your personal data may be transferred to and processed in countries outside your country of residence:

7.1 Transfer Destinations

Your data may be transferred to:

• Singapore: Primary data storage and processing location.
• United States: Location of certain service providers.
• EU/EEA: If we have users or operations in these regions.
• Other Regions: Based on business needs and user distribution.

7.2 Transfer Safeguards

When transferring data across borders, we implement appropriate safeguards:

• Use European Commission-approved Standard Contractual Clauses.
• Ensure recipient countries provide adequate data protection levels.
• Implement supplementary technical and organizational measures to ensure data security.
• Enter into data protection agreements with recipients specifying protection obligations.

8. Data Access & Management (Your Rights)

Under applicable laws, you have the following rights regarding your personal data:

8.1 Access & Correction Rights

You can access and review your personal data we hold and correct inaccurate or incomplete information. Most profile information can be accessed and edited through "Account Settings" in the ClipCoin app.

8.2 Deletion Rights

In certain circumstances, you can request deletion of your personal data, such as when:

• Data is no longer needed for the purposes collected.
• You withdraw consent and there's no other legal basis.
• You object to processing and there are no overriding legitimate grounds.
• Data has been unlawfully processed.

8.3 Restriction Rights

In certain circumstances, you can request restriction of processing your data, such as when:

• You contest the accuracy of the data.
• Processing is unlawful but you don't want deletion.
• We no longer need the data but you need it for legal claims.
• You have objected to processing while verification of overriding grounds is pending.

8.4 Data Portability Rights

You can request to receive your data provided to us in a structured, commonly used, and machine-readable format and have the right to transmit it to another controller.

8.5 Objection Rights

You can object to processing based on legitimate interests for reasons relating to your particular situation. For direct marketing, you have an unconditional right to object at any time.

8.6 Special Rights for Earnings Data

For earnings-related data, you also have the right to:

• Obtain detailed earnings statements and transaction records.
• Correct payment and bank account information.
• Export your earnings history for tax or record-keeping purposes.

8.7 How to Exercise Your Rights

To exercise these rights, please:

1. Submit a request through "Privacy Settings" in the ClipCoin app.
2. Email us at support@clip-coin.com.
3. Submit a request through our website contact form at clip-coin.com.

We will respond to your request within legally required timeframes (typically 30 days). We may need to verify your identity for security purposes.

8.8 Account Deletion

You can delete your ClipCoin account at any time:

1. Send an email to our address(support@clip-coin.com) with your user ID, and we will initiate the deletion process.
2. Your account will enter a 30-day cooling-off period during which you can restore it anytime.
3. After 30 days, the account will be permanently deleted, and related personal data will be deleted or anonymized unless legal retention requirements apply.

9. Cookies & Similar Technologies

We use cookies and similar technologies to provide, protect, and improve ClipCoin services:

9.1 Technologies We Use

• Essential Cookies: Enable basic ClipCoin functionality such as login, security, and network management.
• Preference Cookies: Remember your settings and preferences such as language, location, and personalization options.
• Analytics Cookies: Understand how users interact with ClipCoin to help us improve services.
• Marketing Cookies: With your consent, used to deliver relevant ads and measure advertising effectiveness.
• Local Storage: Use local storage technologies (such as LocalStorage) to store application state and cache data.

9.2 Earnings-Related Tracking

To accurately calculate earnings, we use tracking technologies to record:

• Video completion rates and viewing duration.
• Task completion and engagement.
• Ad interactions and conversions.
• Friend invitation activities and related tracking.

9.3 Control Options

You can control these technologies by:

• Browser settings: Most browsers allow you to manage cookie preferences.
• Device settings: Mobile devices typically provide options to reset advertising identifiers.
• ClipCoin settings: The app provides certain tracking control options.

Please note that disabling certain technologies may affect ClipCoin functionality, particularly earnings calculation accuracy.

10. Privacy Policy Changes

We may update this Privacy Policy from time to time to reflect:

• Changes to our services or introduction of new features.
• Changes in laws, regulations, or industry standards.
• User feedback or developments in best practices.

10.1 Notification of Changes

If changes are significant, we will:

• Notify you through the ClipCoin app before changes take effect.
• Post prominent notices on our website and/or within the app.
• Obtain your consent if required by law.
• Update the "Last Updated" date at the top.

10.2 Continued Use as Acceptance

Continuing to use ClipCoin after changes take effect constitutes acceptance of the updated Privacy Policy. If you disagree with changes, you should stop using our services and delete your account.

11. Parental & Guardian Consent

ClipCoin services are primarily intended for users aged 18 and above. We do not knowingly collect personal data from children under 13.

11.1 Age Restrictions

Since ClipCoin involves earnings and payment processing, we have strict age restrictions:

• You must be at least 18 years old to register for a ClipCoin account.
• Some jurisdictions may require higher age limits.
• We may require age verification, particularly for earnings withdrawals.

11.2 Parental Responsibilities

If you are a parent or guardian and discover that your child has provided personal information to us without your consent, please contact us immediately. We will take steps to delete such information and terminate the child's account.

11.3 Age Restrictions for Earnings Activities

Earning activities have additional age restrictions:

• Some earning activities may require users to reach specific ages.
• Earnings withdrawals require age and identity verification.
• Minors may not participate in earning activities involving payments.

12. Contact Information

13. Country/Region-Specific Terms

This Privacy Policy applies to ClipCoin users globally. However, certain countries/regions may have specific requirements:

13.1 European Economic Area & United Kingdom

For EEA and UK users:

• ClipCoin International Ltd is the controller of your personal data.
• Our EU representative is: [To be designated when operating]
• You have the right to lodge a complaint with your local data protection authority.

13.2 California, USA

For California residents, under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• You have the right to know about personal information collected, used, disclosed, and sold.
• You have the right to request deletion of your personal information.
• You have the right to opt-out of "sale" of personal information (where applicable).
• We will not discriminate against you for exercising your rights.

13.3 Other Countries/Regions

We comply with specific privacy laws in countries/regions where we operate. If your region has specific requirements, we will provide details in applicable sections.